Refund Policy
1. Returns & Exchanges
We want you to be 100% satisfied with your purchase. If you’re not, you can request a return or exchange under the following conditions:
- Items must be returned within 3 days of delivery.
- Items must be unused, in original packaging, and with all tags attached.
- Custom or personalized items cannot be returned unless they arrive damaged.
2. Refund Process
- To request a return, contact us at with your order number and reason for return.
- Once approved, we will provide return instructions.
- Refunds will be processed within 7 days after receiving the returned item.
- Shipping costs are non-refundable unless the return is due to our error.
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 3 days of delivery with photos, and we’ll arrange a replacement or refund.
4. Non-Returnable Items
- Gift cards
- Clearance or final sale items
- Personalized/custom orders